Local business brings new services to High Wycombe
Local father and son team, Rob and Josh Guice, wanted to offer a range of services that would benefit the local community when they opened their new Mail Boxes Etc. store at 18 High Street, High Wycombe recently.
The pair had wanted to go into business for some years, with Josh bringing his sales expertise and Rob his management skills, and felt they had found the right proposition with a Mail Boxes Etc. franchise. “We liked the fact that the offering is so diverse,” explains Josh.
MBE High Wycombe is a post, parcel and print specialist – part of a nationwide network of over 160 stores. The new business, which opens six days a week, is already thriving thanks to its range of services that appeals to businesses, entrepreneurs, students and personal customers alike.
“We’re all so busy these days and we need to achieve so much - it’s great to know there’s somewhere conveniently located in the town centre that’s here to help,” says Josh. “We offer Royal Mail postal services without the queues; fast and easy parcel delivery using UPS, DHL, FedEx and other big brands; a mailing address service that’s perfect for students, individuals and businesses, and lots of extras too.”
The store also specialises in print and copy, and has recently extended its scope to include wide format print.
“We wanted to be able to offer our customers a really fast turnaround on even the biggest print jobs, so it made sense to have the expertise in-store,” explained Josh.
“With our wide format printer we can handle anything – photography, architectural plans, fine art prints, banners and posters – and the colour and quality are stunning. We often do same-day printing for customers who are in a hurry, and there’s no minimum quantity. We just printed some banners for a local golf club. They look fantastic.”
Josh and his team also offer design services in-store. “People who want printed materials often wish they could have a little help with the design and layout, but they’re nervous about using a graphic design studio because of the cost. We have a dedicated consultation area in the store where people can sit down, have a coffee and chat through their thoughts with us. We’ll come up with some ideas for them to approve and once we’ve got sign-off we can go straight to print. The service is great value and results in a print job that customers can be really proud of.”
The store’s opening hours are 9am to 6pm Monday to Friday and 10am to 2pm Saturday. But being a small local business means Josh and Rob are very understanding about their customers’ needs.
“We go the extra mile to help people because we know the pressures they’re under,” explains Josh. “I was on the phone to a customer at 8pm last night, agreeing last-minute changes to an urgent print job. It’s all part of the service.”
Mail Boxes Etc. High Wycombe is at 18 High Street, High Wycombe, Buckinghamshire, HP11 2BE. Tel: 01494 769427 E-mail: info@mbehighwycombe.co.uk